2018 January SDG&E Messaging

Article 1: It’s time to start thinking about energy differently

New plans based on the time of day

To support the statewide commitment to reliable and sustainable energy, new time of use pricing plans are being introduced to residential customers over the next few years. These plans are based on how much and when you use energy, and offer you more choices on how to better manage and control your energy costs.

How do these plans work?

The plans are different from our current standard tiered option, which is solely based on how much energy you use. Time of use plans also consider the time of day that you are using energy. This allows you two ways to save – by shifting your electricity use to lower cost hours of the day or to reduce your overall usage.

During the on-peak hours of 4 p.m. to 9 p.m., increased demand on the electric grid means a higher cost to produce and deliver electricity to you. So, by shifting your use to off-peak hours, when there is less demand, the cost of electricity is less.

Why are on-peak hours from 4 pm to 9 pm?

As more Southern Californians generate their own solar or wind power, and as utilities put more renewable energy on the grid to serve its customers, the on-peak – or higher demand hours – for electricity are changing to late afternoon and early evening.

Once you enroll in a time of use plan, when you shift your energy use to off-peak hours, you not only pay less but also help decrease the demand on the electric grid, which ultimately benefits the environment.

For more information, visit sdge.com/TOUplans.


Article 2: High usage charge in effect

As part of California’s continued efforts to encourage people to use less energy, a new state-mandated High Usage Charge went into effect November 1, 2017. This charge will apply to residential customers whose electricity use is more than four times the amount of their Baseline Allowance. Understanding your Baseline Allowance may help you manage your energy use to avoid this charge.

By subscribing to High Usage alerts, you’ll know in advance that your usage will trigger the high-use charge. These alerts will let you know both before and when you start getting charged for high usage. You can choose to receive email or text alerts at sdge.com/alerts.

Consider signing up for paperless billing where everything you need is at your fingertips. Each month, you’ll receive an email notification when your statement is ready to view online. It’s secure and convenient. And, it also helps the environment. Less mail = less clutter. Sign up today at myaccount.sdge.com.


Article 3: Water heater tips put safety and savings on tap

Keep safety and energy savings on tap year-round with these simple tips for your home water heater.

  • Set the water heater thermostat to 120°F or less to save energy and reduce the risk of scalding. (If your dishwasher lacks a booster heater, a setting of 140°F may be needed.)
  • Hand-test water temperature before bathing or showering. A child’s bath water generally should be no hotter than 100°F.
  • Securely install water heater restraints to wall studs to prevent movement or toppling during an earthquake, as required by state law.
  • Keep flammable products away from the water heater and vent system to help prevent fire hazards.
  • Keep the area around the water heater clean and well-ventilated.
  • Fix leaky faucets to prevent heated water from dripping away.
  • Use cold water to wash clothes and rinse dishes when possible.
  • Run full loads in the clothes washer and dishwasher.
  • Install low-flow devices on faucets and showerheads — less water, less heating.

For more energy safety information, visit sdge.com/safety.